Our Triage Officer plays a key role in the delivery of an independent, free, impartial and confidential advice, information and advocacy service, all delivered to Association standards.  

This is done by offering a triage support service which assesses client need at the earliest opportunity, effectively prioritising support and allowing more effective appointment/resource management. The type of issues that the Triage Officer will help advise and direct on include: Benefits, Income maximisation, Budgeting, Money & Debt, Housing, Relationship, Employment and Legal.

In this position, you will be part of an independent and innovative advice organisation, providing holistic advice and support to local people.

To apply, please complete the application form by Friday 3rd July.

Download a full job description here.

Please get in touch with [email protected] if you have any questions about the role and/or would like to arrange an informal chat.

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Falkirk Citizens Advice Bureau is here to offer free, impartial and confidential advice to people in Falkirk. We deliver support and guidance on a range of topics, giving people the information they need to deal with any situation and improve their lives.