The Help for Carers Access Officer is a key member of the Falkirk Citizens Advice Bureau team, delivering independent, free, impartial, and confidential advice to unpaid carers in the Falkirk area. In this role you will work as part of the Help for Carers Team and in partnership with the Falkirk & Clackmannanshire Carers Centre to improve livelihoods and living standards, dealing with a wide range of poverty related issues through carefully tailored advice.

This work will be delivered through a combination of face-to-face interviews, telephone, email, and webchat. You will also support project development through interacting with local organisations, client groups, and professionals.

We are seeking candidates with existing experience of advice-giving, and a strong commitment to the Bureau’s objectives and values.

To apply, please complete the application form by Friday 10th July.

Download a full job description here.

Please get in touch with [email protected] if you have any questions about the role and/or would like to arrange an informal chat.

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Falkirk Citizens Advice Bureau is here to offer free, impartial and confidential advice to people in Falkirk. We deliver support and guidance on a range of topics, giving people the information they need to deal with any situation and improve their lives.